This section will give you all of the tools you need for properly evaluating an employee.
What makes a good employee? There are several things you can look for during the application and interview processes that will help to ensure you hire good people the first time. The screening process should start with the initial application or resume.
One step you definitely shouldn’t skip is the background check.Though there may be a small cost involved in this, it’s important to make sure anyone you are considering hiring has supplied you with accurate information, and doesn’t have a criminal background (or has sufficient record of dismissal).
Here are a few alarming statistics from HireRight, a company that verifies resume information and conducts background checks:
1. 10 percent of applications and resumes contain serious background misrepresentation
2. 30 percent of job applicants exaggerate accomplishments to look good on paper
3. 34 percent of applications and resumes contain outright lies regarding ability, education, and experience.
As you can see, background checks are an important step in the hiring process.
Nice people make the best employees. In general, they are fast learners, easy to teach, and fun to be around. If it comes down to choosing between an exceptionally qualified and rude candidate, or a nice one who may need a bit of extra training to get up to speed, it’s in your best interests to choose the nice person every time.
Other than being nice, what qualities should good employees possess? Here are a few examples of qualities and characteristics to look for:
1. Responsibility: Seek people who will see their tasks through to the end, and will claim responsibility for their work and their actions on the job.
2. Initiative: Does the candidate demonstrate an interest in self-starting? Look for someone who will find something to do when they run out of work, rather than someone who’ll wait to be told what to do, and then rush through the assignment.
3. Discipline: Good employees are able to focus and complete a task or assignment thoroughly.
4. Positive: The best employees are generally cheerful, even when working on an assignment they don’t particularly enjoy.
5. Consistent: Look for employers who are dependable, show up on time, and will put in extra effort when necessary to finish the job.
6. Empathetic: Your employees should be able to recognize when coworkers or customers are having trouble, and be courteous and aware of their needs.
7. Modest: Look for people who give credit where credit is due, and don’t try to claim all the recognition for the work of the team.
This set of tricks for evaluating employees before you actually hire them should give you an extremely high chance of finding that perfect employee.